Timothy Butler, James Waldroop |
Jun2004, pp. 78-86.
areas of business
call for interpersonal savvy. Some people can "talk a dog off a meat
truck," as the saying goes. Others are great at resolving
interpersonal conflicts. Some have a knack for translating
high-level concepts for the masses. And others thrive when they are
managing a team. Since people are most effective when the work most
closely matches their interests, managers can increase productivity
by taking into account employees' relational interests and skills
when making personnel choices and project assignments.
have identified four dimensions of relational work: influence,
interpersonal facilitation, relational creativity, and team
leadership. Understanding these four dimensions will help us get
optimal performance from employees, appropriately reward their work,
and assist them in setting career goals. It will also help us make
better choices when it comes to our own career development.