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Recommended Readings: Leadership and Managerial Effectiveness


Understanding "People" People by  Timothy Butler, James Waldroop | Harvard Business Review, Jun2004, pp. 78-86.

Nearly all areas of business call for interpersonal savvy. Some people can "talk a dog off a meat truck," as the saying goes. Others are great at resolving interpersonal conflicts. Some have a knack for translating high-level concepts for the masses. And others thrive when they are managing a team. Since people are most effective when the work most closely matches their interests, managers can increase productivity by taking into account employees' relational interests and skills when making personnel choices and project assignments.

The authors have identified four dimensions of relational work: influence, interpersonal facilitation, relational creativity, and team leadership. Understanding these four dimensions will help us get optimal performance from employees, appropriately reward their work, and assist them in setting career goals. It will also help us make better choices when it comes to our own career development.